Join Our Team as a Business Operations Specialist!
Location: Ridgefield Park, NJ
Schedule: Hybrid (4 days onsite, 1 day remote)
Contract Duration: 12 Months
Are you an analytical powerhouse with a passion for solving complex challenges? Do you excel in fraud analysis, wield Excel and SQL like a pro, and thrive in a fast-paced, dynamic environment? If so, we want you to join our team as a Business Operations Specialist!
What You’ll Do
As a Business Operations Specialist, you will play a pivotal role in supporting critical business functions. You’ll work on tasks that ensure smooth operations, mitigate risks, and maintain integrity in all processes. Key responsibilities include:
- Fraud Analysis & Prevention:
- • Screen new B2B account applications to validate authenticity and size.
- • Investigate and resolve suspected fraud, including credit card misuse, account takeovers, and unauthorized reward generation.
- • Analyze suspicious behavior patterns to prevent future unauthorized activities.
- Claims & Disputes Management:
- • Resolve high-stakes claims that exceed standard thresholds or require special attention.
- • Manage chargebacks by providing compelling evidence to financial institutions.
- Process Optimization:
- • Approve contracts, budgets, and expenditures, ensuring alignment with project goals.
- • Monitor transaction controls and predict potential budget overruns.
- • Document and improve business processes for greater efficiency.
What You Bring
- Experience & Expertise:
- • Bachelor’s degree in Business, Finance, Economics, or a related field.
- • 8-10 years of experience in business operations, fraud prevention, or risk management.
- • Familiarity with chargeback and dispute resolution processes is a strong asset.
- Technical Skills:
- • Proficiency in Microsoft Excel, SQL, and other analytical tools.
- • Experience with Enterprise Applications is a plus.
- Analytical & Problem-Solving Skills:
- • Exceptional ability to analyze trends and predict future challenges.
- • High attention to detail and accuracy in all tasks.
- Communication & Collaboration:
- • Strong verbal and written communication skills.
- • Ability to work independently while managing multiple priorities.
- Languages:
- • English fluency required; a second language is a strong advantage.
Why Join Us?
This is more than just a job — it’s an opportunity to shape the future of business operations and fraud prevention. You’ll work with a collaborative and forward-thinking team that values innovation, growth, and work-life balance. Plus, you'll have the chance to make a real impact while advancing your career.
Ready to make your mark? Apply now and let’s redefine what’s possible together!
